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Email hello@synapseengine.ai about anything: an account, a charge, a bug, a question about the desk. A person reads every email.

COMMON QUESTIONS
Signing inSign in at synapseengine.ai/login with the email you subscribed with. We email you a sign-in link (no password), or use Google if it's a Google account.
Billing and cancelingsynapseengine.ai/billing opens your Stripe billing page: update your card, see invoices, or cancel. Access runs to the end of the period you paid for.
RefundsThe policy, in plain words, is on Refunds and cancellation.
The free trial7 trading days free, and it keeps going until you've seen the engine make a call. Details on pricing.
AlertsTurn on Alerts in the desk's header. They arrive as browser notifications while the desk is open in a tab. Members can also join the Synapse Discord from the desk.
Reading a callWhat a call means and the other Learn pages explain the desk, the engine's rules and how to read its record.

We can't give personal advice about your account or your trades. Synapse publishes the same calls to everyone and is not investment advice. Read the full disclaimer.